all about our cancellation policy

When booking your appointment we will ask for card details to secure your booking.

We charge a £20 booking fee to secure your bridal appointment. This will be charged on booking. The £20 can be redeemed against a bridal gown purchase.

If you need to change your appointment date or time, or need to cancel, please let us know with 48 hours notice of your appointment by giving us a call on 01633 243943 and we can refund the £20 charge.

Booking fees will be lost if cancellations are made after this notice period.

PLEASE ENSURE THAT YOU HAVE RECEIVED YOUR BRIDAL APPOINTMENT CONFIRMATION EMAIL. Your booking will not be complete until you receive this email. If you do not receive an email within 24 hours, please call us on 01633 243943.

As a small business, we do appreciate your cooperation with this.